At JSA we pride ourselves on forming strong working relationships with professional agencies and organisations who utilise our offer to make referrals for our expert therapeutic services. These referrals can often come through solicitors, social services and rehabilitation programmes to name just a few.
Once one of these organisations contacts us, the process is efficient, with contact being returned from JSA within 24 hours in the majority of cases. After the initial consultation has taken place, our team work with the information given to assess which of our therapists is best placed to take on the case.
We not only match our clients to the most appropriate therapeutic model, but also the most appropriate therapist to undertake it. At this stage, we speak again with the referring agency to discuss a start date for the therapy to commence. In the majority of cases, we will be able to meet with the client as early as the following week.
Our clients can choose to attend any of our north-west based locations in Burnley, Manchester or Liverpool for their therapy sessions depending on the local authority from which the referral emanates. All of our locations are easily accessible by public transport and have plenty of parking space for anyone driving directly there, as we like our clients and any support workers to arrive at their sessions with minimal stresses from journey. We tend to stick to a standard working day for our operational hours in dealing with our professional colleagues as well as with the client themselves.
Our promise to clients
“At JSA we will provide all our stakeholders lasting outcomes in a responsive manner.”
Covering the North West